The activity uses one of Tripp and Tyler‘s fun videos to focus on the many issues that can disrupt a conference call. Once these issues have been successfully managed there are the language pitfalls to negotiate, not least of which being the inability of many native speakers of English to communicate effectively when English is being used as the Lingua Franca.
In this first part of the activity, we’re going to have a little fun watch a video that takes a comic look at all the things that can possibly go wrong in a teleconference.
- Read the list of 11 conference call problems below.
- Watch the video and put each problem in the order it is shown in the video. Some have already been done for you to help.
- You can watch the video more than once and pause it to give yourself time to think.
- You can check your answers below.
A Conference Call in Real Life
- Awkwardness waiting for others to join
- Forgotten and confused access code
- People speak over each other
- Latecomers interrupting the meeting
- Technical problems
- Poor sound quality
- Accidentally muted microphones
- People leaving early
- Annoying background noise
- Incompatible technology
- Unnoticed members appearing at the end
Work with a partner and answer at least two of these questions:
- What experience do you have of face-to-face meetings, teleconferencing and video conferencing?
- Which do you find the best? Why?
- Describe the best and worst meetings you have ever attended.
- Complete the sentence:
In my opinion, meetings are … because …