The activity uses one of Tripp and Tyler's fun videos to focus on the many issues that can disrupt a conference call. Once these issues have been successfully managed there are the language pitfalls to negotiate, not least of which being the inability of many native speakers of English to communicate effectively when English is being used as the Lingua Franca.
- Read the list of 11 conference call problems below.
- Watch the video and put each problem in the order it is shown in the video.
- You can watch the video more than once and pause it to give yourself time to think.
- You can check your answers below
Forgotten and confused access codes
Accidentally muted microphones
Poor sound quality
Unnoticed members appearing at the end
Awkwardness waiting for others to join
People leaving early
People speak over each other
Latecomers interrupting the meeting
Annoying background noise